Turn customer conversations into company-wide action

Twine automatically captures and connects valuable customer feedback from every Sales and Success call, surfacing important patterns to decision makers.
Twine Hero
Save everyone 10+ hours a week by automating feedback collection
Get 15x more useful feedback extracted from every Sales and CS call
Act confidently 10x faster with customer needs clearly tied to revenue impact

Trusted by product and GTM teams at

Tapcart Smokeball Cascade Trace Fresh Clinics Ideally

Customer intelligence that finds the right people at the right time

Auto-extracts feedback
from Sales & CS calls

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Intel identification

Surfaces what’s relevant,
personalized to you

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Custom notifications

Reports on top themes
with revenue impact

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Reports
Reports

Routes your product updates to
relevant account owners

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Twine Integrations

Turn every tool into a source of actionable intelligence

Explore 30+ integrations

Imagine how much faster we could innovate without information silos

Share objective intel without manual effort. Product know what to build, and GTM know how to sell it.

Twine Lifecycle

Enterprise-ready security at scale

Built with enterprise-grade security from the ground up. Your data is always protected, never used for training, and fully encrypted.

SOC 2 Type II certified

Independently verified security controls and practices

GDPR compliant

Comprehensive data protection and privacy compliance

End-to-end encryption

All data encrypted at rest and in transit

No training on your data—ever

Your data is yours alone - never used to train AI models

It takes the emotion out of decision making and puts the customer in the forefront. That's where Twine has clearly solved a problem for us.

Alex Young

Alex Young

VP of Product, Tapcart

It’s like having a virtual customer insights specialist in your team, working at all hours, across every country, every day.

Ben Hanley

Ben Hanley

Head of Product, Trace

We have a lot of theories on what to do product wise. Twine helps us guide the roadmap in a way that aligns with real customer demand.

Sam Barati

Sam Barati

VP of Customer Success, Tapcart

It was the first process, the first piece of technology that gave me an objective view of the feedback coming from our customers.

Nick Seger

Nick Seger

Senior Product Manager, Cascade

Twine literally solves for the question founders ask their leadership team the most often - ‘what insights do you have to back that?’

Nihar Vasa

Nihar Vasa

Founder, NVaaS